12:45: Service has returned to normal. We experienced a short spike of high load on one of our services which had a cascading effect, causing a backing up of requests. We have made configuration changes to try to mitigate this happening again in future.
We're having a problem with the loading of sites are the moment, but our Sysadmin team are working on it now. We hope to have it resolved shortly, but please accept our apologies for the inconvenience.