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Add a DNS record to my domains configuration

partydance
asked this on March 22, 2012 22:32

Hi, i've been getting the same error with google webtools for months now:

Googlebot did not crawl your URL because we couldn’t communicate with the DNS server, or because your server had no entry for your site. This could be because the server is down, or because there’s an issue with the DNS routing to your domain. Please check back later. If this problem persists, check with your DNS provider (often, but not always, your web hoster).

I think the way to solve problem is:

A TXT record is an entry within the Domain Name System (DNS) that provides supplemental information about your domain. You can create a TXT record that proves to Google that you own the domain.
1. Add the TXT record below to the DNS configuration for funforlittlefeet.com.
google-site-verification=d4duDwt6caDYGiH2hQc7oKVvKvbcbWQ7apqFrG5rX2I
2. Click Verify below.
When Google finds this DNS TXT record, we'll make you a verified owner of the domain. (Note: DNS changes may take some time. If we don't find the record immediately, we'll check for it periodically.)
To stay verified, don't remove the TXT record, even after verification succeeds.

How can I do this?

 

Comments

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Antoine
Moonfruit
Check Answer

Hi,

We've been in touch on Facebook earlier, someone should get back to you via a support ticket very soon.

Antoine 

March 23, 2012 10:35
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partydance

Thank you, wasn't sure if these got answered or not, so went to facebook, as I haven't had a single issue other then this. I am really impressed with Moonfruit. Thank you : )

March 23, 2012 20:18
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Antoine
Moonfruit

Hi,

Thanks for the feedback, glad I could help ;)

Antoine 

March 24, 2012 10:21
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partydance

I still haven't had an answer to my problem yet tho? : (

March 29, 2012 17:45
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Antoine
Moonfruit

Hi,

That's odd, my colleague Sharif contacted you on the 23rd. Is your e-mail address up to date in your account settings? Have you checked your spam folder?

Antoine 

March 30, 2012 09:40
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partydance

sorry, yep just found in spam, oops, is the only option to this, to give to gandi? I chose Moonfruit as I'm not much of a techie?? what does returning to gandi involve? would i still log into Moonfruit to edit the website? : (

March 30, 2012 20:50
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Antoine
Moonfruit

Hi,

Yes, the management of the sites would still be done through Moonfruit. The only thing that changes is that you'd  be managing your domain names via the Gandi.net portal instead.

Antoine 

March 31, 2012 10:03
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tillymyatt

Hi I have a similar problem, could you do this for me or tell me very...slowly...how to solve it?!

A TXT record is an entry within the Domain Name System (DNS) that provides supplemental information about your domain. You can create a TXT record that proves to Google that you own the domain.

1. Add the TXT record below to the DNS configuration for boutiquebridaloutlet.co.uk.

google-site-verification=4PSFURaJr2kbwYJwHknpH4XV8dn9FqGY6qht5X_stk0

2. Click Verify below.

When Google finds this DNS TXT record, we'll make you a verified owner of the domain. (Note: DNS changes may take some time. If we don't find the record immediately, we'll check for it periodically.)

To stay verified, don't remove the TXT record, even after verification succeeds.

April 11, 2012 14:49
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Geoff
Moonfruit

Hi tillymyatt,

There is a piece of information missing - the value. It will be something like: ghs.google.com.. 

Regards

Geoff, the Support team

April 11, 2012 17:04
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wsbottomley

I have the same problem with all my sites,

www.smartengineering.biz- google-site-verification=xBsmJCIksJ1...

www.geckobar.co.uk- google-site-verification=2kFp0OtBRAd2rg7tb...

www.laluciaaesthetics.com/.co.uk- google-site-verification=Hjj...

Also please can you tell me how to do this myself as I don't want to have to call tech support every time I want to add a site to a search engine.

Kind regards

 

Will

April 26, 2012 20:48
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Gary
Moonfruit

Hi Will,

If you have multiple domain names that you want to set this up for, it would probably be easiest if we release the handle for your domains back to Gandi - you will then be able to log into their control panel and set the records up when required. In fact, I'm pretty sure that Google's setup instructions have a specific guide for Gandi's tools.

This would result in your needing to manage the domains through Gandi's site in the future, but the current setup isn't affected by us releasing them. If you want to go ahead, please let me know.

HTH,

Gary

April 27, 2012 09:54
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wsbottomley

Hi Gary,

Thanks for your suggestion, of which I'm good to go with, although, would I loose the ability to edit my sites through moon fruit?

Kind regards

Will

April 27, 2012 10:28
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Gary
Moonfruit

Hi Will,

Not at all - the domains simply point to the underlying sites, so changing where you log in to administer the domains won't affect how you edit the sites themselves.

HTH,

Gary

April 27, 2012 11:11
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wsbottomley

Gary,

Lets do it!

thanks

Will.

April 27, 2012 11:15
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Gary
Moonfruit

Hi,

Not a problem - I have released the handle for the domains now, so login instructions will be with you shortly.

HTH,

Gary

April 27, 2012 11:33
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adventis

Hi there,

 

I have a similar issue. I know that my GANDI handle is but sayd that I need to contact moonfruit.

April 28, 2012 16:51
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Antoine
Moonfruit

Hi,

Your handle doesn't appear to be released - I can't see any request for this under your account at the moment. Do you want us to release it for you?

Antoine 

April 28, 2012 17:42
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dazzerthewazzer

can anyone help me i have recently transferred a domain from 123 reg to use it on moonfruit, and want to get it on the Google search engines  i am trying to verify that its my site and its asking be to add txt file to the dns  and tell me that i need to contact gandi, when i go gandi to log in it says i need to contact site maker.

can someone please help?  

May 01, 2012 19:42
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refurbla

Hi,

 

I am currently having the same issue with Google's business apps verification process needing a dns entry add and would like my

2 domains to be released.

Thanks in advance!

 

-TJ

May 02, 2012 05:26
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Gary
Moonfruit

Hi guys,

dazzerthewazzer: You don't need to use the TXT record option to verify your site for search. If you choose the meta tag option, you can actually paste the tag into a dedication section on the Services menu.

TJ: What you need is actually slightly different. If you can send in a ticket with details of the required record, we should be able to assist.

HTH,

Gary

May 02, 2012 11:25
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jairherculano

Hello

could you please add a DNS record to my domain : www.jairstudio.com

google-site-verification=4r5lgXxLbOtIElLTi-3fxQxEUmw7EE7DLm1m6dTXrwM

 

thank you very much

regards

May 08, 2012 17:25
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Gary
Moonfruit

Hi,

I have added the record for you now.

HTH,

Gary

May 09, 2012 10:37
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ddur

Hello

ounds like the information I was looking for as well.  Could you please add a DNS record to my domain :www.icelandic-creations.com

google-site-verification=hE7D1XjJiMjaY-GajeON7WcQPZr7vZ6RIHLwPLey23A


Thanks, D. Dur

May 09, 2012 20:57
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jelleydesign

Hello

could you please add a DNS record to my domain : www.wainwrightshair.co.uk

 

google-site-verification=xZ6_irlg0bzof7olaKGkNVIKJvzUR73ZS0szX-0jfzw

thank you very much

regards

 

Ben v

May 10, 2012 12:49
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Gary
Moonfruit

Hi guys,

Can you confirm which Google service you are trying to set up, please?

Thanks,

Gary

May 10, 2012 17:16
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ddur

Was trying to set up Google Webmaster tools and they want to "verify the site":

Instructions:

Gandi.net
 
 This enables us to provide more specific instructions.

A TXT record is an entry within the Domain Name System (DNS) that provides supplemental information about your domain. You can create a TXT record that proves to Google that you own the domain.

  1. Log in to your account for icelandic-creations.com at www.gandi.net by entering your username and password.
  2. Under the Control panel header, click on the website you want to use.
  3. Under the DNS header, click on manage your zone file.
  4. Under the Zone file customization, click on add an entry.
  5. In the Value section, click Quick Add.
  6. In the scrolling menu Type, click on TXT.
  7. Leave the TTL drop-down as the default selection
  8. Leave the name field empty .
  9. In the TXT Value field, copy and paste the following unique security token:

    google-site-verification=hE7D1XjJiMjaY-GajeON7WcQPZr7vZ6RIHLwPLey23A
Thanks, DDur
May 10, 2012 19:10
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Gary
Moonfruit

Hi,

Thanks for confirming. You don't actually need to use the DNS method for this - they should also give you the option to add a meta tag to your site, which you can add to the appropriate section of the Services menu.

HTH,

Gary

May 11, 2012 11:28
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karlalerma

Hi,

Could you add to my website www.babyvallarta.com  DNS to use webmasters tools completetly... I got this is in spanish but basically what I need to add is a DNS configuration register to my domain configuration....  Help please...  thanks

 

recomendado: Añadir un registro de DNS a la configuración de su dominio
Puedes utilizar esta opción para acceder al proveedor de alojamiento o al registrador de su dominio y añadir un nuevo registro de DNS.
Instrucciones:
Otros Esto nos permite proporcionar instrucciones más específicas.
Un registro TXT es una entrada del sistema de nombres de dominio (DNS) que proporciona información adicional sobre el dominio. Puedes crear un registro TXT para demostrar a Google que eres el propietario del dominio.
1. Añade el registro TXT que aparece a continuación a la configuración de DNS de babyvallarta.com.
google-site-verification=1-EAYCDMbWyoGsaJoKWUyjicf59QfTeP46k1YgggRFQ
2. Haz clic en el botón de verificación que aparece a continuación.
Cuando Google encuentre ese registro TXT de DNS, la propiedad del sitio quedará demostrada. (Nota: los cambios de DNS pueden tardar algún tiempo. Si no se encuentra el registro de forma inmediata, se buscará periódicamente).
Para mantener la verificación, no elimine el registro TXT aunque la verificación se haya realizado correctamente.

May 16, 2012 16:43
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gill2979

Can you please add a DNS record to my site www.blisshairandbeauty.com

google-site-verification = 4sTZhMXYjSaIgJlaprDe9etyiBEHnjZjbtQyAaFHt-A

 

Thank you!

May 16, 2012 16:43
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Gary
Moonfruit

Hi guys,

This code can be added directly to your site, from the Services menu.

HTH,

Gary

May 16, 2012 17:12
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gill2979

I have added this on via the services however when I log on to webmaster tools I get an error message "couldnt communicate with the DNS server". What am I doing wrong, please help!

 

Gill

May 16, 2012 20:44
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Gary
Moonfruit

Hi Gill,

That's not the sort of error we'd expect - can you let us know exactly where you are seeing it?

HTH,

Gary

May 17, 2012 11:39
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natalie2492

Hi guys

 

I am trying to do this:

 

Follow the steps below to create a DNS (Domain Name System) TXT record that proves to Google that you own the domain.

  1. Log in to your account for skwat.co.uk at www.gandi.net by entering your username and password.
  2. Under the Control panel header, click on the website you want to use.
  3. Under the DNS header, click on manage your zone file.
  4. Under the Zone file customization, click on add an entry.
  5. In the Value section, click Quick Add.
  6. In the scrolling menu Type, click on TXT.
  7. Leave the TTL drop-down as the default selection
  8. Leave the name field empty .
  9. In the TXT Value field, copy and paste the following unique security token:

    google-site-verification=3pJBieNE39F4tAxPd5XbpbWoTOVKxJE3SAYeqy5BWrE
  10. click submit

I dont know how! PLEASE HELP

May 26, 2012 14:33
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Antoine
Moonfruit

Hi,

If you want to verify your site with Webmaster Tools please follow this guide:

http://support.moonfruit.com/entries/20642447-how-to-verify-your-si...

HTH

Antoine 

May 26, 2012 16:57
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bazzabagirathan

Hi,

 

I'm trying to do the following, but don't know how to. Please could you do so on my behalf for: www.periculum-management.com.

 

"Follow the steps below to create a DNS (Domain Name System) TXT record that proves to Google that you own the domain.

1. Add the TXT record below to the DNS configuration for periculum-management.com.

google-site-verification=d1pk-Kq0j04YX7bPFnG0LxQi91tQDY1npghoS0DCRA8

2. Click Verify below.

When Google finds this DNS TXT record, we'll make you a verified owner of the domain. (Note: DNS changes may take some time. If we don't find the record immediately, we'll check for it periodically.)

To stay verified, don't remove the TXT record, even after verification succeeds."

July 05, 2012 22:03
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Gary
Moonfruit

Hi,

Please have a read through the guide that Antoine linked to - it explains the easiest way to verify your site.

HTH,

Gary

July 06, 2012 10:44
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charlotte84g6

Hi i added a message / request for help yesterday and no one has been in touch. I am trying to link my site to googole and it came up with the message:

Hi,

I am trying to link my site to google (www.tasteyork.com)but really not sure how to do this. This is the message from the webmaster tools: Follow the steps below to create a DNS (Domain Name System) record that proves to Google that you own the domain.

1. Add the TXT record below to the DNS configuration for tasteyork.com.
            google-site-verification=lMKOlbUEuLD9f-3KTD1Zzxa4MnMBQMz8G-WaZQtpsqk
2. Click Verify below.
When Google finds this DNS record, we'll make you a verified owner of the domain. (Note: DNS changes may take some time. If we don't find the record immediately, we'll check for it periodically.)
To stay verified, don't remove the DNS record, even after verification succeeds

I want to enable google webmaster tools and apparently i need an google webmaster meta tag to do this which only comes from doing the above so please cane someone help?!

September 03, 2012 19:27
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Mike
Moonfruit

Hi,

Thanks for raising a Support ticket regarding this. Our Support team will update you on this soon. Please look out for the update email which you will receive soon.

Thanks,

~ Mike.

September 04, 2012 12:01
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ohiophlebotomy

I would like to use google apps to manage my company's e-mail, but would like to continue to edit my website (indianaphlebotomy.com) using the moonfruit editing interface (which is VERY nice, thank you!). Can we arrange that via gandi?

September 20, 2012 01:13
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Sharif
Sitemaker Software Ltd

Hi ohiophlebotomy,

Yes this should be fine. When we release a domain handle back to Gandi ( our registrar), your site still remain as it is. Nothing is changed for your site. The only difference is, you will need to manage your domain (Renew etc) through Gandi portal rather than Moonfruit portal.

HTH,

Sharif

September 20, 2012 11:42
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ohiophlebotomy

Thanks. Can we go ahead and do that, please? I have one other question:

In the next couple weeks, I will be transferring another domain over to moonfruit. I'd like to have the same setup: edit the site using moonfruit interface, but migrate my e-mail directly to google apps from the old service. Is there a way, when I transfer the domain, that I can release the domain handle to Gandi immediately?

September 21, 2012 00:44
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Antoine
Moonfruit

Hi,

Your handle has been released, you will receive the login details for the Gandi portal in a few minutes. If you wich to transfer a domain name but get control through Gandi I would recommend transferring it directly to them, it will be faster.

Antoine 

September 21, 2012 10:02
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hayleyjayne84

Hi please can you add my meta tag to www.gracie-boo-vintage.co.uk

<meta name="google-site-verification" content="xtueMXoJSGG7He5aFSsMxDgUmPsXAXn_jIZ0h4W-_Vs" />

Kind Regards

 

Hayley

October 16, 2012 08:50
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Richard
Moonfruit

Hello hayleyjayne84,

All you need to do is paste the tag into your site > People > Webmaster. I do believe that the id code is also missing from the meta tag I would advise double checking this.

Kind regards,
Richard

October 16, 2012 11:44
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elgrocho

Hi,

 

I've just created my web page using moonfruit (username: elgrocho). I wanted to use my existing domain so I had it transferred to your service (or gandi if I understood this discussion correctly).

The thing is I would like to set up my google apps mails to be working correctly again. To do that I have to change DNS settings, but I don't have access to gandi, as I only have an account with moonfruit. Could you advise how can I set it up?

Do i provide you the details or can you give me access to my gandi account?

Kind Regards,

Lukasz

January 06, 2013 22:43
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Andy
Moonfruit

Hi,

 

If you want to manage the domain, we need to release it to our domain registrar gandi.net. You can then take it from there. 

If you want to go ahead, please submit a query to the support team.

Andy

January 07, 2013 10:02
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sparrowsbythecreek

Could you please add             google-site-verification=gN3vx-g2cUs_S2CVCvKmQi0WjHkMyGQENhumYl3ffg8
          to www.sparrowsbythecreek.com

Thanks!

January 15, 2013 21:20
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Andrew
Sitemaker Software Ltd

Hi,

If you would like to verify your site with Google Webmaster Tools, please view these instructions

Andrew 

January 16, 2013 14:01
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alecdoubleday

Hi,

Please can you add the text record: google-site-verification=1-G2IVmbzSVErypa_5ZMvmBIaAjrG1FNL4KBFmIdohk

 

to my site- alecdoubleday.co.uk 

 

thanks

February 28, 2013 12:59
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alecdoubleday

Ok i have done it now, sorry for last post :)

February 28, 2013 13:03
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Richard
Moonfruit

Hello, 

Thanks for the update, 

Richard

February 28, 2013 13:12
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jennideighton

Can you please add my text record: google-site-verification=DV_9nxUXdT_F39M9Tjs1xS0VkiCNiYbN7Vql7xROOnE

 

for http://www.mrsdeightonscakes.com

 

Thanks 

Jenni

March 25, 2013 15:15
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Juli
Moonfruit

Hi,

Are you looking to set up webmaster tools?

Thanks,

Juli

March 25, 2013 17:24
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jennideighton

Hi Juli,

 

I am looking to verify my website via webamaster tools using the verification text generated by webmaster tools

 

google-site-verification=DV_9nxUXdT_F39M9Tjs1xS0VkiCNiYbN7Vql7xROOnE

 

March 25, 2013 17:37
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jennideighton

Hi Juli,

 

I have verified using a Meta Tag. Thanks

March 25, 2013 17:48
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Juli
Moonfruit

Hi,

Great, thanks for letting me know

Juli

March 25, 2013 17:51
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markymarkjones43

Dear Moonfruitees,

I realise you have probably answered this dozens of times but, as I am now searching for a length of rope, perhaps you could tell me the easiest way to verify my site with Google Webmaster tools (I can't even find my domains at Gandi!).

I have this:

google-site-verification=Wrwg1xN1c4VD-zKux9aclmGDZ2Ydk1uTYW5vNWB9_Tc

and my domain names are carvedinslate.co.uk and carvedinslate.com

Hope you can help!

Thanks, Mark XP

March 25, 2013 19:48
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Juli
Moonfruit

Hi,

You will need to use the meta tag option and paste this in the webmaster set up field under the services tab.

HTH

Juli

March 26, 2013 11:15
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jufegar

Hi,

Please can you add the text record to the DNS configuration for luzalasnacionesusa.moonfruit.com: google-site-verification=LzzXMXC_RPekkQ8dXNBg6bQuZP3Z6mGYN9RSsD4xcoE

 

to my site- luzalasnacionesusa.moonfruit.com and www.miluz.org

 

thanks

April 29, 2013 22:57
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Juli
Moonfruit

Hi jufegar,

You will need to choose the meta tag option and paste this in the services tab on the toolbar.

HTH

Juli

April 30, 2013 12:08
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greyhoundgallery

Hi,

Would you please add the text record to the DNS configuration for www.greyhoundgallery.org

google-site-verification=Vbzr6zv-IeVJTt_urmWQvfbC8WOAN6O7BaMHWkoHSyQ

Thanks

May 01, 2013 21:06
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Juli
Moonfruit

Hi greyhoundgallery,

You will need to choose the meta tag option and paste this in the services tab on the toolbar.

HTH

Juli

May 02, 2013 08:49
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moyasherwood

Hello

Could you please add a DNS record to my domain : www.studentmanagementservices.co.uk

google-site-verification: google42c5de1610163b0c.html

Thank you very much

Regards, Moya

May 17, 2013 17:22
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Juli
Moonfruit

Hi,

You will need to use the meta tag option and paste this into the services section.

HTH

Juli

May 20, 2013 11:30
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tonkahf

sorry for the double post I couldn't edit it.

 

Can you please add a DNS record to my domain: www.socialboosting.us

google-site-verification=hztETMv5BwBZNZ1v4oQiZFGpcDJxqU7NvMnIzbOSLJ8


         

September 20, 2013 10:02
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Juli
Moonfruit

Hi tonkahf,

You will need to choose the meta tag option, and you can paste this yourself, in the set up box on the services page.

HTH

Juli

September 20, 2013 11:07
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gr79

Can you please add a DNS record to my domain: www.tolcentre.com

 

google-site-verification=8UmHAYc-21CR7ox8XuDy8bFBPdf1G1UeYVa4uGoqE6Q

October 17, 2013 21:52
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Gary
Moonfruit

Hi,

I have added the record for you now - it should become active in 4-6 hours.

HTH,

Gary

October 18, 2013 10:25
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macl129

hi,

how can I add a meta tag to verify my site with pinterest?

My website is www.comeuppance.co.uk and the meta tag is;

<meta name="p:domain_verify" content="d4bf66f7d424abb4a444732e49dcfe42"/>

Thanks

 

October 23, 2013 12:52
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Gary
Moonfruit

Hi,

Unfortunately, none of Pinterest's verification methods are compatible with our software at present - apologies for the inconvenience.

Gary

October 23, 2013 15:13
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heat4free

I was trying to add the Meta Tag to my site so I could set up Google Webmaster Tools, I also was given the message 

1. Add the TXT record below to the DNS configuration of eco-bug.net .

 google-site-verification=hTArKtHOZYn3a2YCm_5NJNxXjxehY02vzhuxtkxoC9Y

Two. Click Check below.

 

Can you provide help or are you able to add, thanks Gary.

RObbie

October 23, 2013 16:47
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Gary
Moonfruit

Hi Robbie,

Not a problem - I have added the record now; it should be active in 3-4 hours.

HTH,

Gary

October 23, 2013 17:48
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heat4free

Fantastic - thanks for your help!! Robbie

October 23, 2013 18:12
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samandgareth

Hi, please could you add the DNS to my website propped out.co.uk? I'm trying to set up webmaster tools.

google-site-verification=IzN_Rh3AH0k7Vr0AvF4BOaNEDpPcgR8uB_AC_veajxE

Thanks, Gareth

 

November 03, 2013 16:56
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samandgareth

that should have read proppedout.co.uk

Sorry

November 03, 2013 17:00
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Sharif
Sitemaker Software Ltd
Check Answer

Hi Gareth,

There is another straight forward option to verify your site with webmaster tool. Please follow the instruction at http://support.moonfruit.com/entries/20642447-how-to-verify-your-si...  If you are still having issues, please let us know.

HTH,

Sharif

November 03, 2013 17:51
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samandgareth

Thanks very much, that was very straightforward.

Gareth

November 03, 2013 18:49
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Gary
Moonfruit

Hi all,

I'm going to close this thread now, as it seems to have run its course. If you need to set up Webmaster Tools, please follow the guide that is linked to in Sharif's post above.

Gary

November 18, 2013 10:58
Topic is closed for comments